Terms of service

These Terms of Service (“Terms”) govern your access and use of our website and all related services. By browsing, accessing or placing orders on our site, you agree to be bound by these Terms. Please read them carefully before using our service. If you do not accept these Terms, you may not use our website.

Site Description

Our website sells kitchen supplies, tableware, spoons, bowls, tablecloths and other home dining‑related products. All goods, services and content provided are for personal end‑user consumption unless otherwise agreed for wholesale cooperation.

Account Responsibility

You are not required to register an account to place an order. If you create an account on our site:

You are responsible for keeping your account information and login credentials secure.
All activities conducted under your account are your sole responsibility.
You agree to provide true, accurate and complete contact and shipping information. We are not liable for problems caused by incorrect address or personal information you submitted.

Order & Contract Acceptance

When you submit an order, it represents your offer to purchase products. Your order is confirmed only after we complete payment verification and send an order confirmation notice. We reserve the right to refuse, cancel or limit orders for reasons including but not limited to product out‑of‑stock, pricing errors, suspected fraud, abnormal transaction risk or invalid shipping address. In such cases, we will issue a full refund for payments already made.

Product & Pricing

All product descriptions, pictures, sizes and prices shown on the website are subject to change without prior notice. We strive to keep prices accurate; however, obvious typographical or system pricing errors do not bind us. If a product’s correct price is higher than the displayed price, we may contact you for confirmation or cancel your order and refund fully. Minor color difference caused by screen display differences shall not be regarded as product quality issue.

Payment Terms

All payments shall be completed through our supported third‑party payment channels. You agree to pay all fees generated by your order, including product amount, shipping cost and any applicable local taxes. You are responsible for any bank conversion fees charged by your issuing bank. Please refer to our Payment Instructions page for detailed payment rules.

Shipping, Customs & Duties

Shipping arrangements, processing time and estimated delivery are subject to our Shipping Policy. For cross‑border orders, import duties, taxes and customs‑related fees shall be borne by you as the recipient. We shall not be responsible for customs detention, inspection or delays caused by customs authorities.

Return & Refund

All return, exchange and refund matters shall comply with our Return Policy. Return requests must follow authorized procedures. Unauthorized returned packages may not be processed.

Intellectual Property

All text, images, logos, layout, graphic content on this website belong to us or our licensed suppliers. You may not copy, reproduce, distribute, resell or commercially use any site content without written permission.

Prohibited Use

You shall not:

Use our website for any illegal, fraudulent or unauthorized purpose.
Attack, interfere or disrupt website normal function, server or network.
Submit malicious, false or misleading information.
Resell our products in large quantities without formal wholesale cooperation agreement.

Limitation of Liability

Our products are intended for normal household daily use. We are not liable for injuries, losses or damages arising from improper operation, misuse or abnormal use of purchased goods. We will not be responsible for indirect, incidental, consequential special losses arising out of your use of our website or products, to the maximum extent permitted by applicable law.

Third‑Party Links

Our website may contain links to third‑party websites. We have no control over third‑party content, privacy policy or service terms. Visiting third‑party links is at your own risk.

Privacy

Your personal information handling follows our Privacy Policy. By using our site, you consent to our collection and use of your information in accordance with that policy.

Force Majeure

We shall not be held liable for any failure or delay in performance caused by events beyond reasonable control, including natural disasters, war, pandemic, logistics interruption, customs policy changes and other force‑majeure situations.

Modification of Terms

We reserve the right to update or revise these Terms of Service at any time without prior notice. Updated terms will take effect once published on this page. Your continued use of the website after changes means you accept the revised terms.